10 bet Privacy Policy – How We Collect and Protect Your Personal Data

When you register an account on 10 bet, we collect personal information that you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect information automatically when you use the platform, such as your device type, browser, IP address, and activity logs including bets placed, games played, and session duration. This technical data helps us keep the platform secure, detect unusual activity, and improve the overall experience for players across the Philippines. We may also collect information you provide when you contact our support team or respond to any surveys or promotions on the platform. All information collected is stored securely and handled in accordance with applicable data protection regulations in the Philippines. We do not collect more information than is necessary for the purposes described in this Privacy Policy.

The personal information we collect is used primarily to operate and maintain your 10 bet account, process deposits and withdrawals, verify your identity, and deliver the sports betting, slot game, bingo, and VIP loyalty services you have signed up for. We also use your data to comply with our legal and regulatory obligations, including anti-money laundering checks and responsible gaming requirementsthat apply to online gaming platforms in the Philippines. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this Privacy Policy. With your consent, we may also send you information about promotions and new features available on the platform. We do not use your personal data for automated decision-making that produces legal effects without human review, and we do not sell your personal information to third parties for their own marketing purposes. Your data is used only in ways that are consistent with the purposes for which it was collected, and we review our data practices regularly to ensure they remain appropriate and proportionate.

10 bet does not sell, rent, or trade your personal information to unrelated third parties. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so, for example in connection with anti-money laundering investigations or court orders. In the event that 10 bet undergoes a business restructuring or change of ownership, your personal data may be transferred as part of that process, and you will be notified in advance where practicable. We do not share your data with third-party advertisers or data brokers. Any third party that receives your data from us is bound by confidentiality obligations and is not permitted to use it for any purpose beyond what we have authorised.

We apply industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction, including encrypted data transmission and secure server environments. Access to personal data within 10 bet is restricted to staff and systems that genuinely need it to perform their functions, and all personnel with access are subject to confidentiality obligations. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable law or for legitimate business purposes such as resolving disputes or preventing fraud. When your data is no longer needed, we take steps to securely delete or anonymise it. While we work hard to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 10 bet account and to keep your login credentials confidential. If you believe your account security has been compromised, please contact us immediately through the details available on this platform.

As a registered player on 10 bet, you have the right to request access to the personal information we hold about you, to ask us to correct any inaccuracies, and to request deletion of your data where there is no longer a lawful basis for us to retain it. You may also withdraw consent for any processing that is based solely on your consent, such as receiving promotional communications, at any time without affecting the lawfulness of processing that took place before the withdrawal. If you wish to exercise any of these rights, you can contact us using the details provided on this platform and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure that your data is not disclosed to an unauthorised person. If you are not satisfied with how we have handled your personal data, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to resolving any concerns about our data practices fairly and transparently.

10 bet uses cookies and similar tracking technologies to keep your session active, remember your preferences, and help us understand how players navigate and use the platform. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as logging in and placing bets. We may also use analytics cookies to collect aggregated, anonymised data about how the platform is used, which helps us identify areas for improvement and optimise the experience for players in the Philippines. You can manage your cookie preferences through your browser settings, though disabling certain cookies may limit some functionality. We do not use cookies to serve third-party advertising or to track your activity across other websites. This Privacy Policy covers our use of cookies on the 10 bet platform only, and does not apply to any third-party websites that may be linked from our pages.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations in the Philippines. When we make material changes, we will notify registered players through the platform or by email before the changes take effect, giving you the opportunity to review the updated policy. Continued use of the 10 bet platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. The date at the top of this page indicates when the policy was last updated, so you can always check whether a newer version is in effect. If you do not agree with any changes to this Privacy Policy, you should stop using the platform and contact us to close your account. We encourage you to review this page periodically so you remain informed about how we handle your personal information.